Main.CustomerService History

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January 28, 2005, at 12:29 PM by 66.243.25.51

Changed lines 1-10 from:

Customer Service

to:

Customer Service

There are two ways we improve customer service. First, along with your employees, we develop a process which allows your customer service area to continually develop, and it encourages ongoing improvement. Secondly, our development program allows your service team to excel by exploring these key areas:

Telephone techniques

Listening skills

Professional and personal acheivement

Human relations applications

Bonding with customers and creating rapport

Handling irate and demanding customers

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January 27, 2005, at 09:02 AM by jjoyce

Changed line 1 from:

Describe Customer Service here.

to:

Customer Service

Restore